How to send back xfinity equipment.
Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.
The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.@user_5ecdd9 - Thank you, again, for bringing this equipment return concern to our attention. I'm so glad we were able to help you once you sent that Direct Message! It looks like we were able to ship you the return label(s) you needed, you were able to get those sent back, and now the equipment has been removed from the …To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to ...
Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Sep 19, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press the "Enter" key on your keyboard to ...
Here is how to return your rented modem to Xfinity free of charge when moving to a new address. Call a nearby Xfinity store, make an appointment and visit the store later to drop the equipment. Send your equipment back to Xfinity using a prepaid UPS shipment after you’ve initiated the return online.
Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Where do I return old equipment so I don’t get chargedStandard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Dec 18, 2023 · Here is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home.
Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...
15 Sept 2023 ... You can return equipment before an account is canceled. This can be done via UPS, or visiting a local Xfinity retail store. You can also go here ...
18 Mar 2023 ... How to Setup your Xfinity XB8 XFi Modem In this video, I'll show you how to setup your Xfinity XB8 XFi Modem. This modem is a must-have if ...Your return will reflect on your account after approximately two weeks. Xfinity typically sends a confirmation email once it receives your return. 2. Return Xfinity Equipment to the store. To avoid late penalties and the hassle of tracking a UPS package, returning your devices to a store can provide you with the most peace of mind.Learn about transferring your services when you move.Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones.The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the …
With various return options available, you can easily and conveniently return your Xfinity equipment without any hassle. In this guide, we’ll provide you with step-by-step instructions on how to safely and securely return your Xfinity equipment. When it comes to returning Xfinity equipment, you have multiple options to choose from. Whether ...To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Just the power cords and remotes. Just the equipment itself and the power supply. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Unit and Power supply is all you need. The rest of the wires....you can toss in the trash.After you click the "chat icon", you should see this icon on the left side of the screen in the new window. Once you click this icon (note pad and pen), you will just type in "Xfinity Support". We will be on standby. I no longer work for Comcast. 2 years ago. 0. Start Here. I'm returning equipment and cant find one remote.
To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.
Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Learn about transferring your services when you move.Mar 14, 2022 · Please send me a private message with your name and address to get started. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. Dec 15, 2023 · I appreciate the detailed information about not requesting to cancel, or having equipment. I definitely want to see what is going on the account, and the communication you received. Since I will need to gather some information to locate and authenticate your account, and we don't want that in our public conversation please send a direct message: Here is how to return your rented modem to Xfinity free of charge when moving to a new address. Call a nearby Xfinity store, make an appointment and visit the store later to drop the equipment. Send your equipment back to Xfinity using a prepaid UPS shipment after you’ve initiated the return online.Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your …
Understood. Let's take a look at your account. Please send us your full name and address in a direct message. Here is how you can reach us. (Full credit to @BruceW for this excellent explanation!) "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support: • Click "Sign In" if necessary
Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.
Aug 14, 2022 · Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method. Just the power cords and remotes. Just the equipment itself and the power supply. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Unit and Power supply is all you need. The rest of the wires....you can toss in the trash.Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years. The company's last si... Indices Commodities Currencies ...Returning equipment. How do I return equipment when there’s no store in my area I need a printout tag for the equipment so when I take it to UPS. Question. •. …Learn how to return Xfinity equipment when you are finished using it if you have Xfinity internet or cable in your home. Follow the instructions and receive the …Mar 6, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. Returning some of the equipment is necessary if you cancel your Comcast Xfinity plan. Return routers, modems, gateways, remotes, television boxes, and power cables to Comcast. However, you may choose to keep the coaxial cables and ethernet if you want to. Everybody knows the benefits of Xfinity, but there are some issues that ask you to browse ...3 years ago. @ annejumps. Hi there! I'd be glad to ensure that this gets looked into further and make sure the pedestal is fixed for you. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the …Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.
Learn how to return Xfinity equipment when you are finished using it if you have Xfinity internet or cable in your home. Follow the instructions and receive the …It's less of a hassle than you think! I'll show you how.Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label.Instagram:https://instagram. spongebob jumping off buildinggene snow drag racer obituarysmall ge universal remoteaura dealer blox fruits 20 Jul 2020 ... ... and install Comcast xFinity xFi Internet new modem through self installation. I hope this video was helpful and subscribe for more!Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside. cwa 1180 salary chartgerald weaver escanaba mi Customers who rent equipment and are eligible for a Getting Started kit can order their new equipment at xfinity.com/equipmentupdate. To see these instructions ...Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. fedex 12501 metro parkway Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...